Privacy Policy

Effective Date: April 8, 2025

At Mine by Shelly LLC ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our online booking system and visit our salon located in Tamarindo, Costa Rica.

1. Information We Collect

When you book an appointment through our online booking system, we may collect the following information:

• Full name

• Phone number

• Email address

• Selected service(s) and appointment date/time

• Optional notes or preferences you choose to share

We do not collect or store any payment information online. All payments are made in person at the time of your appointment.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To schedule and manage your appointments

• To send appointment confirmations, reminders, or updates

• To respond to inquiries or special requests

• To improve the quality of our services

We will never sell, rent, or share your personal information with third parties for advertising or marketing purposes.

3. Data Security

We take reasonable measures to protect your personal data. Our online booking system is secured with appropriate technology to ensure your information is kept private and safe. However, no system is completely immune to breaches, and we encourage you to contact us if you suspect any misuse of your data.

4. Third-Party Booking Platforms

Our booking system may be hosted or supported by a third-party provider. Please be aware that their systems may collect and process data in accordance with their own privacy policies. We encourage you to review those policies when using their platform.

5. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to your information if it is inaccurate or outdated

• Request deletion of your information from our records

• Withdraw consent to our use of your information at any time

To make any such request, please contact us directly using the details below.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here, with an updated effective date at the top of the page. We recommend checking this policy occasionally for updates.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please feel free to contact us:

Mine by Shelly LLC
Tamarindo, Costa Rica
📞 +506 8507 0931
📧 shelly.b.harpaz@gmail.com

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